Your order(s) will normally be shipped within 24 hours once payment details have been approved. However, orders made on Saturday, Sunday or Public Holiday will only be shipped on next working day. Once shipped, you may expect to receive it within 1-3 working days (WM) and 2-4 working days (EM). For Pre Order Items, kindly refer to estimation delivery time stated on each product.

Whilst we make every effort to deliver goods within such timescales, however, some delays are inevitable. We shall not be liable for any delay that you may suffer in this regard. The status of your order will be updated via email. Once your order has been shipped out, a tracking number will be given via email and you may track your parcel from there. If you have done both and have more questions about the status of your order then please kindly contact us by email at babyandco.malaysia@gmail.com or simply whatsapp us at +6011-26162835.

Delivery Charge is calculated based on the weight/volumentric weight of the total goods ordered. Currently we ship orders made on this website via GDEX only.

Not the product that you ordered? 

We will retrieve the incorrect item at our cost and proceed to deliver the product that you ordered as fast as we can!

Warranty

Almost all strollers, car seats, electrical items and selected products sold at Baby&Co Malaysia carry a warranty between 6 months to 5 years depending on the brands and category with effect from the date of purchase or baby’s date of birth.  If you face any issues, please contact us or contact the manufacturer based on the warranty card that you will find in the respective boxes.